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Service 06 · AI Ethics & Fairness

Fair, explainable AI that you can defend to a regulator, a court and a citizen.

Ethics and fairness services for AI used in banking, public services and industry — from bias testing and explainability to ethics impact assessments and the evidence regulators ask for. 36 implementations to date.

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Category
Core service
Implementations
36 to date
Sectors
Banking · Public sector · Industry
Frameworks
EU AI Act · OECD AI Principles · UNESCO Recommendation · ISO/IEC 42001 · NIST AI RMF
Typical outputs
Fairness audit, ethics impact assessment, explainability pack, monitoring controls
The problem

What usually goes wrong.

Bias hides in data and proxies

Postcode, age, gender or employment history can act as proxies and produce unfair outcomes even when protected attributes are removed.

High-risk AI needs evidence

Credit scoring, access to public benefits and recruitment are high-risk uses under the EU AI Act; regulators expect documented testing, oversight and explanations.

Ethics on paper, not in production

Principles are adopted, but no one measures fairness after go-live, and model drift quietly reintroduces bias.

Scope

What this service covers.

01

Fairness testing & bias audit

Measurement of disparate impact, equal opportunity and calibration across groups, root-cause analysis of proxies, and mitigation before and after deployment.

02

Explainability & contestability

Explanations that a customer, a citizen or a case officer can understand, with a route to challenge an automated decision and obtain human review.

03

Ethics impact assessment

Fundamental-rights and ethics impact assessments for high-risk AI, covering affected groups, harms, safeguards and human oversight.

04

Governance & continuous monitoring

Ethics review boards, approval gates, fairness KPIs in production, drift alerts and audit-ready evidence for supervisors.

Approach

How the work is done.

Who it is for

Where it fits best.

Banking & financial services

Credit scoring, loan origination, fraud detection, AML alerts, pricing and collections — aligned with the EU AI Act, EBA guidelines and consumer-protection rules.

Public sector

Eligibility for benefits, tax and inspection risk scoring, case prioritisation and citizen services, where decisions must be fair, explainable and contestable.

Industry

Recruitment and workforce analytics, insurance underwriting, quality control and customer service automation.

Deliverables

What you receive.

Evidence · AI ethics & fairness implementations

Results from real programmes.

36
implementations to date
3
sectors: banking, public, industry
32
banks supported on agentic AI
HITL
human oversight by design
Collaboration

Research, standards, policy and governance.

Ethics and fairness work is grounded in research, international standards and public policy, not in a single vendor’s view.

Research institutes & universities

Joint work on fairness metrics, bias detection, explainability methods and testing on real-world data, so methods are evidence-based and peer-reviewable.

Standardisation bodies

Participation in ISO, CEN and ETSI standardisation work and in IEEE and ITU working groups on AI and cybersecurity — including the ISO/IEC 42001 and IEEE 7000 families of AI standards.

Policy

Collaborating member of the OECD Working Party on AI Governance (AIGO) and contributor to the OECD.AI Policy Observatory, involved in the OECD AI Principles since their drafting began in 2017.

Governance

Practical governance models — ethics boards, review gates, human oversight and audit evidence — that turn principles and standards into controls institutions can operate.

Engagement model

How an engagement runs.

01

Review & problem framing

Current state, delivery friction, architecture debt and the decisions that must be made first.

02

Target state & governance design

Reference architecture, governance model, control points, sequencing and evidence structures.

03

Delivery assurance & validation

Design authority, prototype validation and assurance reviews as the programme proceeds.

Proof in practice

Related platforms and projects.

Product · in production & supportAgentic AML HyperautomationAgentic AI and hyperautomation for AML: KYC/UBO, alert triage, investigations and SAR drafting with human sign-off. 16 financial…Read more →Product · in production & supportCustom AI EngineCustomisable AI engine for governance, investment, business scaling, hyperautomation and documents, with built-in ethics. In production &…Read more →Product · in production & support · maturity 97%GARI — Governance Execution FrameworkGARI: independent analytical framework for mandate alignment, accountability chains, real-time audit readiness and outcomes in public…Read more →Product · in production & supportDPI Trust PlatformDPI trust platform combining DLT, Zero Trust and governed AI for identity assurance, interoperability and auditability at national…Read more →
Questions

Asked often.

What is an AI fairness audit?

A structured test of whether an AI system produces systematically different outcomes for different groups, why it happens, and how to correct it — documented so it can be shown to a regulator.

Is this required by law?

For high-risk AI under the EU AI Act — including credit scoring and access to essential public services — risk management, data governance, transparency and human oversight are mandatory. Ethics and fairness work produces that evidence.

Can you work on a model built by another vendor?

Yes. Independent second-opinion reviews of third-party AI are a large part of this work.

How many implementations have you done?

36 to date, across banking, the public sector and industry. References are available on request, under NDA.

Does this connect to the Custom AI Engine?

Yes. Ethics is built into every module of the engine, and the same fairness controls are applied to client systems.

Related

Explore further.

Ready to discuss
your programme?

Start an engagement → office@pir2-it.com